Subscription & Payment
Please read below for information about subscribing to Novelitist and payment options.
Subscribing to Novelitist
The way to benefit fully from what Novelitist has to offer is to purchase a subscription, for which you can pay monthly, or yearly (you get two months a year for free with the latter). At this time, Novelitist offers a single subscription tier, which gives you the full package.
We offer a free 14-day trial to all first-time customers, and we require that a credit card be provided to enroll for the trial. This is standard industry practice to avoid abuse and filter out casual users. When the trial period ends, if you don't cancel your subscription, your credit card will be charged automatically, at the respective billing interval (monthly or yearly), until you cancel it.
We process your payment for the Novelitist subscription via our partner, Stripe. Stripe operates a well-known, reputable internet payments infrastructure, used by millions of businesses and their customers.
We do not store any of your credit card data on Novelitist. It is only stored, with fintech-grade security, by our specialized partner, Stripe. Please visit their site to read more about it.
Stripe also hosts your Customer Portal, which you can access directly from your Novelitist account (My Account > Subscription). That's where you can upgrade or cancel your subscription, at any time.
Canceling your subscription
You can cancel your subscription at any time, no question asked.
If you decide to completely delete your Novelitist account, your customer data saved by our payments provider (Stripe) will be deleted as well, along with any data you keep on Novelitist. We believe you are the only real custodian of your information, so we really and permanently delete it when you tell us to, all of it.
Should you have any inquiries about the subscription and payment, or you run into any trouble in these matters, please don't hesitate to contact us using the in-app Feedback form, or by writing to us at email@example.com